Payment Terms

Last Updated: 28/09/2024

At YATMAYA, we strive to provide our customers with a secure, efficient, and flexible payment experience. Our Payment Terms outline the rules and conditions governing the payment process for all purchases made on our website. We adhere to international payment security standards to ensure the safety of your personal and financial information.

1. Accepted Payment Methods

We accept a wide range of payment methods to cater to our customers' needs, including credit cards (Visa, Mastercard, American Express), debit cards, PayPal, and select digital wallets such as Apple Pay, Google Pay, and other local payment options depending on your location.

2. Security Standards

YATMAYA is committed to the highest level of payment security. We adhere to international payment security standards, including PCI-DSS (Payment Card Industry Data Security Standard), which is a set of requirements designed to ensure the secure handling of credit card information. We also comply with relevant local regulations, such as the European Union's General Data Protection Regulation (GDPR) and the Payment Services Directive (PSD2), to ensure the protection of your personal data.

3. Encryption and Data Security

All payment transactions on our website are processed through a secure, encrypted connection using SSL (Secure Sockets Layer) technology. This ensures that your personal and financial information is transmitted securely and protected from unauthorized access.

4. Payment Authorization

Upon placing an order, your payment will be subject to authorization by your credit card issuer or payment processor. YATMAYA does not store your credit card information. Instead, we use third-party payment gateways that comply with international security standards to process your payment.

5. Fraud Prevention

We employ advanced fraud prevention measures to protect our customers and our business. This includes monitoring transactions for suspicious activity and using fraud detection tools provided by our payment processors. In cases where a transaction is flagged as suspicious, we may contact you to verify your order details.

6. Payment Disputes

In the unlikely event of a payment dispute, we encourage you to contact our customer service team at support@yatmaya.com as soon as possible. We will work with you to resolve any issues promptly and fairly.

7. Payment Terms

· Full payment is required at the time of purchase.

· We reserve the right to cancel or refuse any order for any reason, including suspected fraud or insufficient payment information.

· Refunds, if applicable, will be processed according to our Return Policy and may take several business days to appear on your account, depending on your payment method and bank processing times.

8. Contact Us

If you have any questions or concerns about our Payment Terms or payment process, please contact our customer service team at support@yatmaya.com or through our contact form on our website.

By making a purchase from YATMAYA, you acknowledge that you have read, understood, and agreed to these Payment Terms. We reserve the right to modify these terms at any time without prior notice. Your continued use of our website and services after any updates to these terms constitutes your acceptance of the revised terms.