Shipping Policy


Last Updated: 22/09/2024

At YATMAYA, we understand the importance of timely and reliable shipping for our customers. To ensure a smooth shopping experience, we have established the following shipping policy. Please read the policy carefully to understand our shipping practices and options.


1. Shipping Methods

· We offer standard, express, and overnight shipping options for our customers. The available shipping methods and their associated costs will be displayed at checkout.

· Standard shipping typically takes 5-7 business days, while express shipping takes 2-3 business days, and overnight shipping delivers the next business day.

· We use reputable shipping carriers to ensure the safe and timely delivery of your order.


2. Order Processing

· Orders are processed and shipped within 1-2 business days of receipt, excluding weekends and holidays.

· You will receive an email confirmation with your order details and tracking information once your order has shipped.


3. Shipping Rates

· Shipping rates are calculated based on the weight of your order, the shipping method selected, and your shipping destination.

· We offer free standard shipping for orders that meet or exceed a specified minimum purchase amount, which may vary by promotion or region.


4. International Shipping

· We offer international shipping to a select list of countries. International shipping rates and delivery times will vary based on the destination and shipping method selected.

· Customers are responsible for any customs fees, taxes, or duties imposed by their country's government.

· Please note that international shipments may be subject to delays due to customs processing or other unforeseen circumstances.


5. Shipping Restrictions

· We are unable to ship to certain locations, including PO boxes, APO/FPO addresses, and some remote or hard-to-reach areas.

· Certain products may have shipping restrictions due to their size, weight, or other factors. These restrictions will be noted on the product page.


6. Order Tracking

· You can track your order's progress using the tracking information provided in your shipping confirmation email.

· If you have any questions or concerns about your order's delivery status, please contact our customer service team at [email protected].


7. Contact Us

If you have any questions or concerns about our shipping policy, please contact our customer service team at [email protected] or through our contact form on our website.

By making a purchase from YATMAYA, you acknowledge that you have read, understood, and agreed to this Shipping Policy. We reserve the right to modify this policy at any time without prior notice. Your continued use of our website and services after any updates to this policy constitutes your acceptance of the revised terms.